Terms of Service

These Digital Moxie, LLC Terms and Conditions (“Terms”) are entered into by, as applicable, the customer engaging into month-to-month service with DM, signing these Terms, or any document that references these Terms or that accepts these Terms electronically (“Customer”) and Digital Moxie, LLC (“DM”). These Terms govern Customer’s participation in DM’s advertising program(s) (“Program”) and, as applicable, any insertion orders or service agreements (“IO”) executed by and between the parties and/or Customer’s online management of any advertising campaigns. These Terms and any applicable IO are collectively referred to as the “Agreement.” DM and Customer hereby agree and acknowledge:

1.Policies. Program use is subject to all applicable DM and Google policies, including without limitation the Google Editorial Guidelines (adwords.google.com/select/guidelines.html), Google Privacy Policy (www.google.com/privacy.html), Google Advertising Policies (https://support.google.com/adwordspolicy) and Google Trademark Guidelines (www.google.com/permissions/guidelines.html), and Google and Partner ad specification requirements (collectively, “Policies”). Policies may be modified at any time. DM may from time to time modify ads or keywords to comply with any of these Policies.

2.The Program. Customer is solely responsible for all content, information, and URLs (“Creative”) on their own web sites and landing pages which Creative links or directs viewers to, and DM’s advertised services and products (collectively “Services”) direct links to. Customer shall protect any Customer passwords and takes full responsibility for Customer’s own, and third party, use of any Customer accounts. Customer understands and agrees that DM may place and display ads on any content or property provided by Google (“Google Property”), unless Customer opts out of such placement via written instructions to DM, Customer authorizes and consents to all such placements.

Customer agrees that all placements of Customer’s ads shall conclusively be deemed to have been approved by Customer unless Customer produces contemporaneous documentary evidence showing that Customer disapproved such placements in the manner specified by DM. Customer grants DM permission to utilize an automated software program to retrieve and analyze websites associated with the Services, unless Customer specifically opts out of the evaluation in a manner specified by DM. DM may modify any of its Programs at any time without liability. DM also may modify these Terms at any time without liability, and Customer’s use of the Program after notice that these Terms have changed constitutes Customer’s acceptance of the new Terms. DM or Google may reject or remove any ad or Target for any or no reason. DM or Google may reject your website at any time based on website guidelines. DM will work with Google and Customer to resolve, however Google has ultimate approval on the website.

3.Display/Remarketing Ad Approval. DM will email preview links for display and remarketing image ads. Customer will have five business days to review, provide feedback, and approve the proposed ads. If five business days pass without approval or change requests, DM assumes that all ads are approved and will begin to run the ads according to the services Customer has requested. Customer can request edits or may pause the ads at any time without penalty.

4.Cancellation. Customer may cancel advertising at any time with 30 days written notice to DM, including without limitation electronic mail. AdWords online auction-based advertising cancelled online will cease serving shortly after cancellation. The cancellation of advertising may be subject to Program policies or Google’s ability to re-schedule reserved inventory or cancel ads already in production. Cancelled ads may be published despite cancellation if cancellation of those ads occurs after any applicable commitment date as set forth in advance by Google, in which case Customer must pay for those ads. DM may cancel immediately any IO, any of its Programs, or these Terms at any time with notice, in which case Customer will be responsible for any ads already run.  In the event a 30 day written notice is not provided by Customer, Customer will pay a 20% cancellation fee based on the last payments budget of services multiplied by four weeks.  Sections 1, 2, 3, 5, 6, 7, 8, and 9 will survive any expiration or termination of this Agreement.

5.Prohibited Uses; License Grant; Representations and Warranties. Customer shall not, and shall not authorize any party to: (a) use any automated means or form of scraping or data extraction to access, query or otherwise collect advertising related information from any Program website or property except as expressly permitted by DM or Google; or (b) advertise anything illegal or engage in any illegal or fraudulent business practice. Customer represents and warrants that it holds and hereby grants DM, Google and Google Partners all rights (including without limitation any copyright, trademark, patent, publicity or other rights) in Creative, Services and Targets needed for Google and Partner to operate Programs (including without limitation any rights needed to host, cache, route, transmit, store, copy, modify, distribute, perform, display, reformat, excerpt, analyze, and create algorithms from and derivative works of Creative or Targets) in connection with this Agreement (“Use”). Customer represents and warrants that all Customer information is complete, correct and current; and any Use hereunder and Customer’s Creative, Targets, and Customer’s Services will not violate or encourage violation of any applicable laws, regulations, code of conduct, or third party rights (including without limitation intellectual property rights). Violation of the foregoing may result in immediate termination of this Agreement or customer’s account without notice and may subject Customer to legal penalties and consequences.

6.Disclaimer and Limitation of Liability. To the fullest extent permitted by law, DM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR NONINFRINGEMENT, SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR ANY PURPOSE. To the fullest extent permitted by law, DM disclaims all guarantees regarding positioning, levels, quality, or timing of: (i) costs per click; (ii) click through rates; (iii) availability and delivery of any impressions, Creative, or Targets on any DM Property, Google Property, Google Partner Property, or section thereof; (iv) clicks; (v) conversions or other results for any ads or Targets; (vi) the accuracy of Partner data (e.g. reach, size of audience, demographics or other purported characteristics of audience); and (vii) the adjacency or placement of ads within a Program. Customer understands that third parties may generate impressions or clicks on Customer’s ads for prohibited or improper purposes, and Customer accepts the risk of any such impressions and clicks

Customer’s exclusive remedy, and DM’s exclusive liability, for suspected invalid impressions or clicks is for Customer to make a claim for a refund in the form of advertising credits for DM Service within the time period required under Section 7 below. Any refunds for suspected invalid impressions or clicks are within DM’s sole discretion. EXCEPT FOR INDEMNIFICATION AMOUNTS PAYABLE TO THIRD PARTIES HEREUNDER AND CUSTOMER’S BREACHES OF SECTION 1, TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA OR FOR ANY LOSS OR INTERRUPTION TO CUSTOMER’S BUSINESS) WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY; AND (b) EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER IS LIMITED TO AMOUNTS PAID OR PAYABLE TO GOOGLE BY CUSTOMER FOR THE AD GIVING RISE TO THE CLAIM. Except for payment obligations, neither party is liable for failure or delay resulting from a condition beyond the reasonable control of the party, including without limitation to acts of God, government, terrorism, natural disaster, labor conditions and power failures. Additionally, if Customer provides their log in and password for an existing account that may or may not be linked to an email account, Customer accepts all risk and understands that DM may share that information with its subcontractors and/or employees for the purpose of providing the requested services.

7. Agency. Customer represents and warrants that (a) it is authorized to act on behalf of and has bound to this Agreement any third party for which Customer advertises (a “Principal”), (b) as between Principal and Customer, the Principal owns any rights to Program information in connection with those ads, and (c) Customer shall not disclose Principal’s Program information to any other party without Principal’s consent.

8. Payment. Customer shall be responsible for all charges up to the amount of each IO, or as set in an online account, and shall pay all charges in U.S. Dollars or in such other currency as agreed to in writing by the parties. Unless agreed to by the parties in writing, Customer shall pay all charges in accordance with the payment terms in the applicable IO or Program FAQ. Late payments bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). Charges are exclusive of taxes. Customer is responsible for paying (y) all taxes, government charges, and (z) reasonable expenses and attorneys fees DM incurs collecting late amounts. To the fullest extent permitted by law, Customer waives all claims relating to charges (including without limitation any claims for charges based on suspected invalid clicks) unless claimed within 60 days after the charge (this does not affect Customer’s credit card issuer rights). Charges are solely based on DM’s measurements for the applicable Program, unless otherwise agreed to in writing. To the fullest extent permitted by law, refunds (if any) are at the discretion of DM and includes situations where Google pauses or suspends ad campaigns due to website violation of Adwords Advertising Policies or functionality of Customer website. Refunds may be in the form of advertising credit for only DM Services at DM’s sole discretion. Nothing in these Terms or an IO may obligate DM to extend credit to any party. Customer acknowledges and agrees that any credit card and related billing and payment information that Customer provides to DM may be shared by DM with companies who work on DM’s behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to DM and servicing Customer’s account. DM may also provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. DM shall not be liable for any use or disclosure of such information by such third parties.

9.Indemnification. Customer shall indemnify and defend DM, its Partners, agents, affiliates, and licensors from any third party claim or liability (collectively, “Liabilities”), arising out of Use, Customer’s Program use, Targets, Creative and Services and breach of the Agreement. Partners shall be deemed third party beneficiaries of the above Partner indemnity.

10.Miscellaneous. THE AGREEMENT MUST BE CONSTRUED AS IF BOTH PARTIES JOINTLY WROTE IT AND GOVERNED BY VIRGINIA LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES. ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE DM PROGRAM(S) SHALL BE LITIGATED EXCLUSIVELY IN THE FEDERAL OR STATE COURTS OF CHESTEFIELD COUNTY, VIRGINIA, USA, AND DM AND CUSTOMER CONSENT TO PERSONAL JURISDICTION IN THOSE COURTS. The Agreement constitutes the entire and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes and replaces any other agreements, terms and conditions applicable to the subject matter hereof. No statements or promises have been relied upon in entering into this Agreement except as expressly set forth herein, and any conflicting or additional terms contained in any other documents (e.g. reference to a purchase order number) or oral discussions are void. Each party shall not disclose the terms or conditions of these Terms to any third party, except to its professional advisors under a strict duty of confidentiality or as necessary to comply with a government law, rule or regulation. Customer may grant approvals, permissions, extensions and consents by email, but any modifications by Customer to the Agreement must be made in a writing executed by both parties. Any notices to DM must be sent to Digital Moxie Marketing, LLC, 900 Commonwealth Place, Ste. 200-315 VA 23464 USA, via first class or air mail or overnight courier, and are deemed given upon receipt. A waiver of any default is not a waiver of any subsequent default. Unenforceable provisions will be modified to reflect the parties’ intention and only to the extent necessary to make them enforceable, and remaining provisions of the Agreement will remain in full effect. Customer may not assign any of its rights hereunder and any such attempt is void.

DM and Customer and Google and Partners are not legal partners or agents, but are independent contractors. In the event that these Terms or a Program expire or is terminated, DM shall not be obligated to return any materials to Customer. Notice to Customer may be effected by sending an email to the email address specified in Customer’s account, or by posting a message to Customer’s account interface, and is deemed received when sent (for email) or no more than 15 days after having been posted (for messages in Customer’s AdWords interface). DM may use Customer’s name, business name, pictures, company logo, and/or videos in its marketing materials to promote or publicize DM.